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Mercure Hotel Windhoek

location_onCorner Auas & Aviation Rd

petsNo petsfamily_restroomFamily-friendlyflightNear ERS
family friendlywellness spabusinesseco friendlystar7.5Good

Concierge Verdict

"The Mercure Hotel Windhoek offers a comfortable stay with family-friendly amenities, a full-service spa, and convenient facilities. Guests appreciate its location and range of services, making it suitable for both leisure and business travelers. The hotel maintains a good guest rating."

star

Guest rating

7.5 · 328 reviews

groups

Best for

Families

schedule

Ideal stay

Weekend

graphic_eq

Noise level

Quiet

Guest verdict

What recent guests highlight.

Aggregated directly from booking reviews — not editorial.

thumb_upLoved
  • ·Friendly/professional staff (many mentions)
  • ·Excellent/great/perfect location
  • ·Spacious and comfortable rooms
  • ·Good/clean rooms and environment
  • ·Fantastic/good breakfast buffet
  • ·Plenty of parking and good security
  • ·Easy check-in
infoWatch for
  • ·Poor communication and unresponsiveness to messages
  • ·Slow restaurant/service delays and delayed room service (iron, replenishment)
  • ·Payment handling/refund issues reported
  • ·Worn/old bathroom fittings, small bathroom, old bed/carpet
  • ·Amenities issues (spa closed early/not communicated, no heaters)
  • ·Insufficient toiletries replenishment and some maintenance issues (shower head, tap near WC)

Score by category

Cleanliness8.5
Service5.5
Location9.0
Room Quality6.5
Amenities6.0
Value for Money6.5
Food and Beverage8.5
Overall Experience9.5
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About this property

Relax in Style at Mercure Hotel Windhoek Outdoor Pool and Family-Friendly Amenities: Dive into our refreshing outdoor pool or let the kids play in the children's playground while you unwind on the terrace. Delicious Dining and Cozy Bar: Indulge in a scrumptious meal at our restaurant and sip on your favorite drink at the bar, creating unforgettable moments during your stay. Convenience and Comfort: Enjoy modern amenities like free WiFi, private parking, and in-room entertainment. Plus, with tea and coffee facilities in each room, feel at home throughout your stay. Experience comfort and convenience at Mercure Hotel Windhoek - Book your stay now!

Location Intelligence

Location Lens

Getting Around

directions_walk

Walkability

Car-dependent

Sparser grid — plan longer walks

local_taxi

Cab & rideshare

Call ahead in quiet hours

Side-street access — pin location when booking

Nearby in the Neighborhood

within 500 m

No spots matched within 500 m. Try expanding via Google Maps.

Amenities

poolSwimming Pool
wifiFree WiFi
poolOutdoor Pool
local_parkingParking
poolIndoor Pool
Free Parking
restaurantRestaurant
fitness_centerGym
fitness_centerFitness Center
spaSpa & Wellness
spaSpa
local_barRooftop Bar
info

Important — read before booking

From the property's policies. Deposits, cancellation rules, and age limits live here.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
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