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Carlton Hotel Singapore

location_on76 Bras Basah Road

petsNo petsfamily_restroomFamily-friendlyflightNear SIN

urban chicmodern designluxurybusinessstar8.5Excellent

business_centerBest for business

Concierge Verdict

"The Carlton Hotel Singapore offers a blend of comfort and elegance in a prime City Hall location, ideal for business travelers. Guests enjoy modern amenities, an outdoor pool, and diverse dining options. While service and room expectations receive mixed reviews, its central location and facilities are highly appreciated."

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Guest rating

8.5 · 10.9k reviews

groups

Best for

Business

schedule

Ideal stay

Weekend

graphic_eq

Noise level

Moderate

Guest verdict

What recent guests highlight.

Aggregated directly from booking reviews — not editorial.

thumb_upLoved

·Excellent location near MRT, shops and attractions
·Friendly and helpful staff
·Great and varied breakfast buffet
·Clean and comfortable rooms
·Good value for money
·Nice pool and modern room features

infoWatch for

·Thin walls / construction/building noise reported
·Some guests found beds too hard
·Occasional long check-in/wait times
·Limited dining hours (midday) and isolated milk shortage
·A few reports of inattentive or unhelpful staff
·Occasional worn/dated rooms reported

Score by category

Cleanliness8.2

Service9.0

Location9.4

Room Quality7.9

Amenities8.1

Value for Money8.6

Food and Beverage9.0

Overall Experience7.8

Quick Facts

poolPoolspaSpaelectrical_servicesEV charginggraphic_eqModeratecalendar_todayIdeal: Short-Stay

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What guests love

+Prime location in City Hall
+Outdoor swimming pool
+Two dining options
+Free WiFi and parking
+Contemporary rooms with city views

info

Know before you go

!Rooms may not meet expectations
!Mixed reviews on cleanliness
!Concerns about staff service efficiency

Summary Snapshot

Category	Assessment	Recommendation
Walkability	check_circleThe hotel is in the heart of City Hall, steps away from major attractions.	Explore the city's key sights easily on foot from the hotel.
Safety	check_circleThe City Hall area is generally considered safe for travelers.	Feel comfortable exploring the surrounding area day and night.
Staff Service	warningStaff service receives mixed reviews, with some efficiency concerns noted by guests.

RestaurantBarRoom ServiceBreakfast in the roomCity viewsContemporary-style rooms

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About this property

Prime Location Enjoy the convenience of being located in the heart of City Hall, with major attractions just steps away. Amenities Galore Take a dip in the outdoor swimming pool, savor delicious meals at 2 dining options, and benefit from free WiFi and complimentary parking. Comfort and Elegance Indulge in contemporary-style rooms offering city views, access to the Club Lounge, and modern amenities for a relaxing stay. To experience the best of Singapore's hospitality, book your stay at Carlton Hotel today.

Location Intelligence

Location Lens

Getting Around

directions_walk

Walkability

Car-dependent

Sparser grid — plan longer walks

local_taxi

Cab & rideshare

Call ahead in quiet hours

Side-street access — pin location when booking

Nearby in the Neighborhood

within 500 m

No spots matched within 500 m. Try expanding via Google Maps.

Amenities

poolSwimming Pool

wifiFree WiFi

poolOutdoor Pool

local_parkingParking

poolIndoor Pool

restaurantRestaurant

fitness_centerGym

fitness_centerFitness Center

spaSpa & Wellness

spaSpa

free_breakfastFree Breakfast

local_barBar/Lounge

info

Important — read before booking

From the property's policies. Deposits, cancellation rules, and age limits live here.

The name on the credit card used for the booking should correspond to the guest staying at the property. As part of our ongoing efforts to enhance our facilities and elevate your overall stay experience, renovation works at the Premier Wing guest rooms will be carried out in phases till December 2026. Any damage or loss to the property caused by guests, including from smoking outside designated areas, will incur a charge of SGD 500 for any violations.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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